Terms & Conditions

Terms and Conditions

These Terms and Conditions govern your use of the Flair Maven website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. Product Information and Pricing

  • We strive to provide accurate product descriptions, images, and pricing information. However, we cannot guarantee that all information is error-free or complete.
  • Prices are subject to change without prior notice. The final price of your order will be displayed at checkout.

2. Ordering and Payment

  • By placing an order on our website, you confirm that you are legally capable of entering into binding contracts.
  • Payment must be made in full at the time of ordering. We accept payment via Pay2Cell (75565267), Orange Money (77467510), or Cash Upon Collection. 

3. Shipping and Delivery

  • We aim to process and ship orders within 1-2 business days, subject to product availability.
  • Shipping costs and delivery times may vary depending on the shipping method selected and your location.
  • We are not responsible for delays caused by third-party shipping carriers or unforeseen circumstances.

4. Return Policy

  • We want you to be completely satisfied with your purchase from Flair Maven. If you are not satisfied with your purchase, you may return it for a refund or exchange within 24 hours of receipt.
  • To initiate a return, please contact our customer service team at sales@flairmavenbw.com or WhatsApp 74797497 to obtain a return authorization.
  • Returned items must be in their original condition, unworn, and with tags attached. We reserve the right to refuse returns that do not meet these criteria. Pre-Loved items cannot be returned.
  • Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
  • Refunds will be issued to the original payment method within 7-10 business days after we receive the returned items.

5. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

6. Intellectual Property

  • All content on the Flair Maven website, including text, images, logos, and trademarks, is the property of Flair Maven and is protected by copyright and other intellectual property laws.

7. Changes to Terms and Conditions

  • Flair Maven reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.

By using the Flair Maven website and making a purchase, you agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at sales@flairmavenbw.com.

Last updated: 25 March 2024